Your wellbeing journey starts here.

At New Horizons our promise is to put wellbeing at the heart of everything we do. It's part of our vision to see happy, inclusive communities creating opportunities.

To enable this, we've developed the Eight Domains of Wellbeing - a best-practice model based on scientific research that helps people think constructively about their wellbeing.

Each Domain is underpinned by recognised principles of wellbeing, aligned to one of four core pillars that help people to: Discover, Develop, Connect and Thrive.

"I want to be able to choose options that meet my individual needs"

Services that focus on you

Besides supporting people from all backgrounds to enhance their wellbeing, we provide specialist aged care, disability, homeless, humanitarian, Indigenous, justice, mental health and youth support services.

Caring & Supportive

  • Advocacy & Liaison
  • Support for Daily Living
  • Personal & Domestic Care
  • Accommodation & Tenancy Support
  • Meals, Medication & Hygiene
  • Family & Carer Support
  • Budgeting Assistance

  • Enabling & Life Building

  • Leisure & Recreational
  • Community Participation
  • Healthy Lifestyle Planning
  • Individual or group-based activities
  • Employment, Training & Education
  • Social skills development
  • Coaching & Mentoring
  • Peer Support

  • Specialist & Advisory

  • Case Coordination
  • Funds Management
  • Budgeting & Financial Planning
  • Life Stage & Transition Planning
  • Behavioural & Complex Supports
  • Clinical & Therapeutic Supports
  • Plan Management

  • Experiences as unique as you

    We believe choice is fundamental to wellbeing and we work with you to give you all the information and advice you need to make decisions about your own wellbeing.

    We take the time to listen to you, understand your needs and design tailored solutions that put you firmly in the driver’s seat.

    Don't just take our word for it.

    Listen to what our customers have to say...

    Our history

    Before you trust someone with your future, take a look at their past

    We've been making a social impact for more than half a century.... take a trip down memory lane to learn where we came from, and what got us to where we are now.
    • 1967

      The birth of innovation

      New Horizons has been creating a social impact since the mid ‘60s. While the baby boomers were tie dying their shirts, we were starting a social movement of our own. Back then, we partnered with energy giant BP to create the world’s first social enterprise - a small petrol station in Sydney that employed people with psychiatric disabilities. Today we support thousands of Aussies in hundreds of communities to enhance their health and wellbeing.

    • 1981

      The eighties

      After more than a decade in partnership with BP, profits from the petrol station were used to build a packaging centre at North Ryde which has gone on to provide employment and training for hundreds of people with disability. One of the first of many accomplishments involved a partnership with Australian icon, UGG. The sense of pride and value it gave people with a disability to be able to say they hand-packed the world-famous sheepskin boots did immense things for their self confidence.

    • 1993

      Expanding Horizons

      By the early 90s, we were investing the profits of the petrol station and packaging businesses into buying and leasing houses that would be offered as homes for disadvantaged people, people who'd mostly lived their lives in institutions. Transitioning people into the community, supporting them to develop life skills, increase their independence and actively participate as valued members of society had become a cornerstone of our social mission.

    • 2003

      A new millennium, a new age

      After purchasing two failing nursing homes in the late 90s, and quickly bringing both back from brink of bankruptcy, we immediately set about building a state-of-the-art Aged Care facility at North Ryde. Since its official opening in 2003, New Horizons Aged Care has earned a reputation for its high-quality, professional, yet warm and personalised care.

    • 2008

      Growth, Diversity & Culture

      By 2008 New Horizons had grown to become one of the countries most diverse and experienced providers of community services. Having partnered with individuals, communities, governments and the private sector, our services now spanned the Aged Care, Disability, Employment, Homelessness, Indigenous, Justice and Mental Health sectors.

    • 2014

      Change and transformation

      As reform sweeps over the sector, New Horizons - by now a company of 900+ people - is busy making changes of its own. As determined as ever to set higher standards of service, we're undergoing our own transformation. We're realigning our strategy and operations with the needs, interests and goals of customers. In the words of CEO Judi Higgin "The sector reforms allow us to build upon an approach we've pioneered for half a century: put the individual in the drivers seat so they can make choices of their own; and put their wellbeing at the centre of everything so their individual needs are met."

    Meet some of the people that make it all possible.

    Or as we like to call them... LEGENDS!

    Want to help us enhance wellbeing?

    Join the team

    Latest News

    Living to the fullest
    Sep 1
    Sep 1

    New Horizons to deliver more than $1m of new mental health services on the Mid North Coast

    Approximately $1.2 million worth of additional government funding for mental health support services will be available on the Mid North Coast over the next three years, with services being delivered by New Horizons. The support is being funded as part of the Government’s Strategic Plan for Mental Health in NSW 2014-24, which committed to expanded […]

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    Sep 0
    Sep 0

    Creating opportunities through change

    An employee once told me that ‘they really didn’t like change’. This made me smile because in the 17 years I’ve been with New Horizons I’ve seen it grow from fewer than 20 employees to more than 900, from one site in North Ryde to over 100 sites across NSW, and from fewer than 200 […]

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